Due to Russia financial sanctions regime, we have taken the step to suspend payments to and from Russia and Belarus. For any questions, please email our Support Team at [email protected]

Feedback

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    If you would like to provide feedback relating to a specific transaction, please provide the transaction number to help us process your feedback appropriately.

    Regarding the transaction mentioned above, the speed of the transaction was:

    Same dayNext working day2 working days3 working days4 or more working daysI don’t know

    What payment method was used for this transaction?

    Bank transferCredit cardDebit cardSOFOTI don’t know

    For this transaction, was any money deducted by the recipient bank?

    Yes, they deducted money before transferring the funds to my recipient's bank accountNo, the money was transferred in full by them to my recipient's bank accountI don't know

    Please indicate your opinion on the following Xendpay features:

    Xendpay fees and exchange rates were highly competitive

    Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree

    Xendpay makes sending money abroad easy.

    Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree

    I would be happy to recommend Xendpay to others.

    Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree

    Overall feedback – please tell us your opinion on the overall experience of using Xendpay.

    We are very interested to hear your feedback in order to improve our services. Was there anything in particular you liked or did not like? How happy were you with our rates, support, speed of transaction and overall
    service?

     

    Would you like us to contact you to discuss your feedback?

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