Due to Russia financial sanctions regime, we have taken the step to suspend payments to and from Russia and Belarus. For any questions, please email our Support Team at [email protected].

Payment methods

Debit or Credit Card

If you choose to pay by debit or credit card, you will need to process your payment online. We will ask some standard information about the card (such as card number, CVC & expiry date). If the payment is successful, we confirm the transaction immediately.

Please note that maximum amount for card payments on Xendpay is £5,000 per transaction (or equivalent amount in your sending currency). You can make more than one card payment per day.

Please note that some fees may apply if you pay by card, depending on the type of card and the country you are paying from, as per Payment Services Regulations 2017 (SI 2017/252). You will be able to see the fees on our website before you confirm your payment.”

Bank transfer

If you choose a payment by bank transfer, you will receive an automated email giving you further instructions how to finish the transaction. In many countries we have a clients account to which you can send the money. If that is not the case, you can send the funds to our clients account based in the UK. As soon as we have received the money (depends on the country, you can compare that with our delivery times), we can send the money abroad. The advantage of a payment by bank transfer is that it is free of any extra charge except from the transaction fee and there are no limits after the verification.


* In some cases the maximum limit for a payment method in another currency than GBP is not based on the GBP value, but fixed around a comparable value (e.g. limit for payments in EUR by card is €6000, not the exact equivalent of GBP 5000). As many vales are based on the GBP, the limits can differ from time to time