Terms of Use

Global (excluding EEA)

All clients: Click here to download and review our Global Terms and Conditions to understand them in full.

EEA (excluding Germany)

Private clients: Click here to download and review our EEA Terms and Conditions for Private clients.
Corporate clients: Click here to download and review our EEA Terms and Conditions for Corporate clients.

Germany

Private clients: Click here to download and review our German Terms and Conditions for Private clients.
Corporate clients: Click here to download and review our German Terms and Conditions for Corporate clients.

If you have any questions please call us on +44 (0) 20 7220 8158 and ask for Customer Services – or use our Contact Form.

Xendpay Complaints Policy

Xendpay is committed to providing you the best service.

Whilst we do our best to meet your expectations there may be occasions when the service that you receive falls below the standards you expect.

If you wish to raise a complaint, please download the complaint form below and follow the Handling Guide’s instructions:

Xendpay Complaints Handling Guide

Xendpay Complaint form